Any reference in this privacy statement to Titeca Accountancy refers to the public limited company under Belgian law 'NV Titeca Accountancy', with registered office at 8800 Roeselare, Heirweg 198, entered into the Register of Legal Entities of Ghent, Kortrijk division, under company number 0882.371.584, as well as to any affiliated companies of NV Titeca Accountancy pursuant to article 11 of the Belgian Company Code.


If you make use of the services of Titeca Accountancy, you entrust Titeca Accountancy with your information. This privacy statement is intended to shed light on the information collected by Titeca Accountancy, why Titeca Accountancy collects this information and what Titeca Accountancy does with this information. Titeca Accountancy furthermore wants to inform you that Titeca Accountancy is always at your disposal if you want to make changes to the information kept by Titeca Accountancy.


This privacy statement explains:

  • what information is collected by Titeca Accountancy;
  • how this information is used by Titeca Accountancy;
  • how you can make changes to your information;
  • when this privacy statement applies;
  • how compliance with this privacy statement is monitored and how complaints regarding this privacy statement are addressed; and
  • how changes to this privacy statement are communicated.

1. What information is collected by Titeca Accountancy?


Your information is primarily collected to figure out basic stuff (such as your name, address and language skills) as well as more complex things (such as the companies you are involved in, the positions you hold within these companies etc.) which Titeca Accountancy needs in order to provide the services for which you rely on Titeca Accountancy.

Titeca Accountancy collects information in the following ways:


  • Information provided to Titeca Accountancy when you are included in Titeca Accountancy's customer file for the first time in accordance with national and European anti-money laundering legislation.

You need to provide Titeca Accountancy with your most important identification information (such as your name, address, phone numbers, e-mail addresses and a copy of your identity card) in advance for most services offered by Titeca Accountancy. This is done through the order letter and the E-ID reader. This information is stored in Titeca Accountancy's databases.


  • Information Titeca Accountancy receives within the scope of a specific event after you have been registered as a client in Titeca Accountancy's files.

This information include:

  • family composition, family issues etc.
  • immovable and major movable property purchases on your own behalf or on behalf of one of the companies you are affiliated with, bank details etc.
  • accounting information for the years not covered by Titeca Accountancy etc.
  • Information collected by Titeca Accountancy by means of the website

Most information is available on or via the website without the need to provide personal information.

In certain cases, you may nevertheless be asked to provide personal information.

However, Titeca Accountancy does not collect personal information with regard to sensitive categories, such as categories based on race, religion, sexual orientation or health.


2. How is this information used by Titeca Accountancy?


Titeca Accountancy attaches great importance to respect for your privacy.


The information collected by Titeca Accountancy in the aforementioned manner is treated in accordance with the provisions of the General Data Protection Regulation or Regulation 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data.


Titeca Accountancy uses this information to provide services for which you rely on Titeca Accountancy.


Titeca Accountancy will ask for your consent before using information for a purpose other than those set out in this privacy statement. Titeca Accountancy may use your information, such as your e-mail address, to keep you informed about changes in legislation as well as about other issues that may be relevant to you if Titeca Accountancy has your consent to do so.   In addition, Titeca Accountancy may use your e-mail address to inform you about our services, such as letting you know about upcoming changes or improvements.


Titeca Accountancy processes your personal information on its servers. Titeca Accountancy may process your personal information on a server located outside the country where you live.


Titeca Accountancy does not share personal information with companies, organisations and individuals outside of Titeca Accountancy unless one of the following circumstances apply:


  • With your consent

Titeca Accountancy may share personal information with companies, organisations or individuals outside of Titeca Accountancy when Titeca Accountancy has your consent to do so.                                                                                                                                                                                                                   Titeca Accountancy requires opt-in consent for the sharing of any sensitive personal information.


  • With domain administrators

If one of the programmes of Titeca Accountancy is managed by a domain administrator, then this administrator will have access to your personal information (including your e-mail address and other data). This domain administrator may be able to:

  • access or retain information stored as part of your profile;
  • receive your information in order to satisfy applicable law, regulation, legal process or enforceable governmental request;
  • restrict your ability to delete or edit information.
  • For legal reasons

Titeca Accountancy will share personal details with companies, organisations or individuals outside of Titeca Accountancy if Titeca Accountancy has a belief in good faith that access, use, preservation or disclosure of the information is reasonably necessary to:

  • meet any applicable law, regulation, legal process or enforceable governmental request;
  • enforce applicable terms and conditions, including investigation of potential violations;
  • detect, prevent or otherwise address fraud and security or technical issues;
  • protect against harm to the rights, property or safety of Titeca Accountancy, its clients or the public, as required or permitted by law.

If Titeca Accountancy is involved in a merger, acquisition or asset sale, it will continue to ensure the confidentiality of personal information and give affected clients notice before personal information is transferred or becomes subject to a different privacy policy.


Titeca Accountancy works hard to protect itself and its clients from unauthorised access to or unauthorised alteration, disclosure or destruction of information that it holds. In particular:

  • Titeca Accountancy periodically and systematically reviews its information collection, storage and processing practices, including physical security measures, to guard against unauthorised access to systems.
  • Titeca Accountancy restricts access to personal information to Titeca Accountancy employees, contractors and agents who need to know that information in order to process it for Titeca Accountancy. These people are subject to strict contractual confidentiality obligations and may be disciplined or their contract terminated if they fail to meet these obligations.

3. How can you make changes to your information?


People have different privacy concerns. Titeca Accountancy aims to be clear about what information we collect, so that you can make meaningful choices about how it is used. The contact form to be found on Titeca Accountancy's website can for example be used:

  • to submit a request to change, consult or delete your information;
  • to give or withdraw permission to use your personal information for promotional purposes, personal advertising or other (re)marketing purposes;
  • to report a data leak.

If you indicate in the manner described above that you want to change, consult or delete your personal information, Titeca Accountancy shall strive to update, provide or delete this information quickly unless Titeca Accountancy needs to keep this information for legitimate commercial or legal purposes.   When updating your personal information, Titeca Accountancy may ask you to verify your identity before we can act on your request.


Titeca Accountancy may reject requests that are unreasonably repetitive, require disproportionate technical effort (for example, developing a new system or fundamentally changing an existing practice), risk the privacy of others or would be extremely impractical (for instance, requests concerning information residing on backup systems).


Titeca Accountancy aims to maintain its databases in a manner that protects information from accidental or malicious destruction or disclosure. Because of this, after you delete information from its databases, Titeca Accountancy may not immediately delete residual copies from its active servers and may not remove information from its backup systems.


4. When does this privacy statement apply?


This privacy statement applies to all services offered by Titeca Accountancy.


5. How is compliance with this privacy statement monitored and how are complaints regarding this privacy statement addressed?


Titeca Accountancy regularly reviews its compliance with its privacy statement. When Titeca Accountancy receives formal written complaints, it will contact the person who made the complaint to discuss follow-up actions.


6. How are changes to this privacy statement communicated?


This privacy statement may change from time to time. Titeca Accountancy will post any privacy statement changes on this page