Do you have a heart for internal operations, quality and teamwork within the accounting industry?
Do you get energy from optimizing processes, uniform practices and supporting colleagues to work together efficiently?
If so, this position is like Planning & Process Coordinator at Titeca Pro Accountants & Experts might be for you.
In this position you will take on both work distribution and capacity planning as well as quality monitoring and process optimization within Cluster North, with the Bruges, Ostend and Knokke offices. You will be a central link between colleagues, team coaches and office managers. You ensure uniformity, smooth cooperation and a strong internal operation, so that we can continue to support our customers smoothly and with quality.
What your day as a Planning & Process Coordinator looks like:
- Work distribution and capacity planning
- You distribute files based on employees' talents, competencies and growth opportunities.
- You closely monitor the staffing and capacity of teams.
- You anticipate absences and proactively reschedule.
- You will work closely with team coaches and office managers to continuously coordinate schedules.
- You ensure a transparent and smooth flow of information between all parties involved.
- Quality monitoring and process improvement
- You will oversee the uniform application of practices across all Cluster North offices.
- You will be the point of contact for questions regarding processes, practices and quality issues.
- You analyze bottlenecks and work out solutions in consultation with appropriate colleagues.
- You ensure that procedures are kept up-to-date and correctly applied.
- You actively seek improvement opportunities to increase quality, efficiency and collaboration.
Your and - and profile:
- Numeracy and agility
You have a degree in economics or equivalent experience, supplemented by at least three years of relevant work experience. You can clearly interpret data analysis, making thoughtful estimates for planning purposes. You are familiar with digital tools and are open to new ways of working, including AI applications. - Communicative and connecting
You coordinate clearly with colleagues, team coaches and office leaders. You build trust, bring people together and ensure that everyone is well informed. You listen, dare to keep asking questions and identify bottlenecks in a constructive way. You help look for solutions that are workable for everyone. - Analytical thinking and pragmatic action
You investigate a problem thoroughly, but always keep in touch with what is happening on the shop floor. You think ahead and quickly see what steps are needed to prevent bottlenecks. You look for solutions that work today and in the long term. You get energy from improving processes, with a focus on efficiency and feasibility. - Plan and improve processes
You guard qualitative and profitable processes and uniform working methods within the cluster. You like to work with clear agreements and clear processes. You ensure a well thought-out distribution of work and maintain an overview, even when many things move at once. You think along about how the internal operation within the cluster can be even more efficient and take the initiative to implement improvements.
At Titeca, you don't have to choose: our and-and promise:
Prest and fun
Your salary grows with your talent and commitment, with a bonus system and many fringe benefits such as a company car, mobile subscription, hospitalization insurance and an outpatient plan for your medical expenses.
But at least as important is the fun factor: in addition to afterwork events and team building, there are also numerous initiatives around sports and wellness, on top of a personal budget to purchase Titeca sportswear.
Team and talent
You will work in a small, close-knit team that supports each other.
Your talents are seen and used: you get the chance to discover what you excel at and develop those strengths further, with the support of a mentor.
Grow and enjoy
At Titeca, you will grow in the direction that suits your talents and ambitions. The possibilities are endless.
At the same time, there is plenty of room to enjoy yourself: with 30 days of leave and flexible working hours, you keep your social life in balance and recharge your batteries when you need to.
Professional and personal
You get the best of both worlds: the professionalism, expertise and clout of a large organization, combined with a flat structure and the personal warmth of small teams.
You are surrounded by colleagues who know, support and appreciate you, making you feel right at home and really able to be yourself.
Responsibility and freedom
You will be trusted from day one to independently advise clients and participate in strategic decisions. You are never alone and can count on a strong team of experts.
Flexible work hours and work-from-home options allow you to work in a way that suits you.